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Refund policy

Return & Refund Policy – Graboo

We offer a 3-day return policy, which means you have 3 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it.

  • Unworn or unused, with tags attached.

  • In its original packaging.

  • Accompanied by a receipt or proof of purchase.

To start a return, contact us at grabzoo12@gmail.com.

⚠️ Items sent back without first requesting a return will not be accepted.

You can contact us anytime with return-related questions at grabzoo12@gmail.com.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if:

  • The item is defective.

  • The item is damaged.

  • You received the wrong item.

This will help us review the issue and resolve it as quickly as possible.

Exceptions / Non-Returnable Items

Some items cannot be returned, including:

  • Perishable goods, such as food, flowers, and plants.

  • Custom or personalized products.

  • Personal care items, including beauty and hygiene products.

  • Hazardous materials, flammable liquids, or gases.

We also cannot accept returns on sale items or gift cards.

Contact Us

For any questions about this Return & Refund Policy, please contact:

Store Name: Graboo
Email: grabzoo12@gmail.com